Terms of service

Terms of Service

Last updated: March 2026

Please read these Terms of Service carefully before using our website or placing an order. By accessing rhane.co or purchasing any Rhane product, you agree to be bound by these terms.


1. About TRNR LLC

TRNR LLC ("we", "us", or "our") is a wellness brand operating under the name Rhane, based in the United States. We sell patch-based wellness supplements directly to consumers worldwide through our website at rhane.co.


By placing an order or creating an account with Rhane, you enter into a binding agreement with us governed by these Terms of Service and all policies referenced herein, including our Shipping Policy, Returns & Refund Policy, and Subscription & Cancellation Policy.


2. Eligibility

By using our website or purchasing our products, you confirm that:


  • You are at least 18 years of age.
  • You have the legal capacity to enter into a binding contract.
  • You are not located in a jurisdiction where the purchase or use of our products is prohibited.
  • All information you provide to us is accurate, current, and complete.


TRNR LLC reserves the right to refuse service, cancel orders, or close accounts at our discretion if we have reason to believe these conditions are not met.


3. Products & Health Disclaimer

TRNR LLC products are wellness supplements and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.


  • Our products are not FDA-approved drugs and should not be used as a substitute for professional medical advice, diagnosis, or treatment.
  • Results vary between individuals. Any testimonials or results featured on our website represent individual experiences and are not guaranteed.
  • If you are pregnant, nursing, taking medication, or have an existing medical condition, please consult a qualified healthcare professional before using any Rhane product.
  • TRNR LLC is not liable for any adverse reactions resulting from product use contrary to the instructions provided.


If you experience any unexpected reaction after using a Rhane product, discontinue use immediately and consult a healthcare professional.


4. Orders & Payment

When you place an order with Rhane, you are making an offer to purchase a product subject to these Terms. We reserve the right to accept or decline any order at our discretion.


  • All prices are displayed in USD unless otherwise stated at checkout.
  • Payment is collected at the time of order. All transactions are processed securely through our payment provider.
  • We accept all major credit and debit cards. Payment methods available are displayed at checkout.
  • By submitting your payment details, you confirm that you are authorised to use the payment method provided.
  • In the event of a pricing error on our website, we reserve the right to cancel the affected order and issue a full refund.


Order confirmation emails are sent automatically and do not constitute our acceptance of your order. Acceptance occurs when your order is dispatched.


5. Subscriptions

TRNR LLC offers a recurring subscription service subject to the full terms outlined in our Subscription & Cancellation Policy, which forms part of these Terms of Service.


  • By subscribing, you authorise TRNR LLC to charge your payment method on a recurring monthly basis on the same date as your original purchase.
  • Your subscription price and shipping cost are locked in permanently from the date you subscribe and will never increase.
  • A minimum term of one billing cycle applies to all subscriptions.
  • You may cancel or pause your subscription at any time after your first billing cycle through your account portal at account.rhane.co.
  • TRNR LLC reserves the right to modify subscription pricing for new subscribers. Existing subscribers are not affected by price changes.


For full details on billing, pausing, cancellation, and refunds relating to subscriptions, please refer to our Subscription & Cancellation Policy.


6. Shipping

We ship worldwide. All orders are fully tracked and processed as quickly as possible, typically within a few hours of being placed, including weekends.


  • Shipping costs and estimated delivery timeframes are displayed at checkout.
  • Delivery timeframes are estimates and are not guaranteed. Factors outside our control, including customs processing, courier delays, and weather events, may affect delivery times.
  • TRNR LLC is not liable for delays caused by circumstances beyond our reasonable control.


For full details please refer to our Shipping Policy.


7. Returns & Refunds

We accept returns on unopened, unused products within 14 days of confirmed delivery. Opened or used products are not eligible for return.


  • Returns must be approved by our support team before any item is sent back.
  • Refunds are issued to the original payment method and may take 5–10 business days to appear.
  • Once an order has been dispatched, it cannot be cancelled.


For full details please refer to our Returns & Refund Policy.


8. Intellectual Property

All content on rhane.co — including but not limited to text, images, logos, product designs, graphics, and branding — is the exclusive property of TRNR LLC and is protected by applicable intellectual property laws.


  • You may not reproduce, copy, distribute, modify, or use any TRNR LLC content for commercial purposes without our prior written consent.
  • The Rhane name, logo, and product names are trademarks of TRNR LLC. Unauthorised use is strictly prohibited.
  • User-submitted content such as reviews or testimonials may be used by TRNR LLC for marketing purposes. By submitting content, you grant TRNR LLC a non-exclusive, royalty-free licence to use that content.


9. Prohibited Use

When using our website or services, you agree not to:


  • Use the site for any unlawful purpose or in violation of any applicable laws or regulations.
  • Attempt to gain unauthorised access to any part of our website, systems, or customer data.
  • Submit false, misleading, or fraudulent information including during checkout or in communications with our team.
  • Initiate a chargeback or payment dispute without first contacting Rhane support to seek resolution.
  • Use automated tools, bots, or scrapers to access or collect data from our website.
  • Engage in any conduct that could damage, disable, or impair the functioning of our website or services.


10. Limitation of Liability

To the fullest extent permitted by applicable law, TRNR LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services.


  • Our total liability to you for any claim arising from a purchase shall not exceed the amount paid for the specific order in question.
  • TRNR LLC makes no warranties, express or implied, regarding the fitness of our products for any particular purpose beyond what is stated on the product packaging and our website.
  • We are not responsible for any loss or damage resulting from your failure to follow product usage instructions.


Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such cases, our liability is limited to the greatest extent permitted by law.


11. Indemnification

You agree to indemnify, defend, and hold harmless TRNR LLC and its officers, employees, and agents from and against any claims, damages, losses, or expenses — including reasonable legal fees — arising from:


  • Your violation of these Terms of Service.
  • Your use or misuse of any Rhane product or service.
  • Any false or misleading information you provide to Rhane.
  • Your infringement of any third-party rights.


12. Privacy

Your privacy matters to us. By using our website and services, you agree to the collection and use of your information as described in our Privacy Policy.


  • We collect personal data necessary to process your orders, manage your subscription, and communicate with you.
  • We do not sell your personal data to third parties.
  • We use industry-standard security measures to protect your information.


For full details on how we collect, store, and use your data, please refer to our Privacy Policy at rhane.co.


13. Changes to These Terms

TRNR LLC reserves the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date.


  • Your continued use of our website or services after any changes constitutes your acceptance of the updated terms.
  • We recommend reviewing these terms periodically to stay informed of any updates.
  • For material changes, we will make reasonable efforts to notify active subscribers by email.


14. Governing Law & Disputes

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of TRNR LLC products or services shall be subject to the exclusive jurisdiction of the courts of the United States.


  • Before initiating any formal dispute, you agree to first contact Rhane at support@rhane.co and allow us a reasonable opportunity to resolve the matter.
  • If a dispute cannot be resolved informally, both parties agree to attempt resolution through good-faith mediation before pursuing litigation.


15. Contact

If you have any questions about these Terms of Service, please contact us:


  • Email: support@rhane.co
  • Account portal: account.rhane.co


We aim to respond to all enquiries within 48 hours.


By purchasing from or using rhane.co, you confirm that you have read, understood, and agreed to these Terms of Service.